.pro-body{background:#f5f7f5}.pro-auth{display:grid;grid-template-columns:1fr 1fr;min-height:100vh}.auth-story{padding:45px clamp(28px,5vw,85px);background:radial-gradient(ellipse at 90% 70%,#31554b 0,transparent 55%),#102e37;color:#fff;display:flex;flex-direction:column;justify-content:space-between;gap:65px}.auth-story .brand-text>span,.auth-story .eyebrow{color:#c6dea5}.auth-story h1{font-size:clamp(40px,4.5vw,68px);line-height:1.13}.auth-story h1 em{color:#d4e7b4}.auth-story>div>p:not(.eyebrow){color:#d6e2dd;max-width:440px;font-size:16px}.auth-benefits{list-style:none;padding:0;margin:38px 0 0;display:grid;gap:17px;font-size:14px}.auth-benefits li{display:flex;gap:18px;align-items:center}.auth-benefits span{color:#c6dea5;font-size:11px;border:1px solid #799488;border-radius:50%;width:30px;height:30px;display:grid;place-items:center;flex-shrink:0}.auth-return{font-size:13px;color:#d6e2dd}.auth-card{display:flex;align-items:center;justify-content:center;padding:55px 35px;background:#fff}.auth-card-inner{width:100%;max-width:420px}.portal-kicker{font-size:10px;letter-spacing:.14em;font-weight:700;color:var(--muted)}.auth-card h2{font-size:44px;margin:24px 0 20px}.auth-card-inner>p{color:var(--muted);font-size:14px}.portal-form{display:grid;gap:10px}.portal-form>label,.password-label label{font-size:13px;font-weight:650;margin-top:8px}.portal-form input,.portal-form select,.portal-form textarea{width:100%;min-width:0;border:1px solid #cedad4;border-radius:8px;padding:13px 14px;background:#fff;color:var(--text)}.portal-form textarea{resize:vertical;min-height:100px}.portal-form input:focus,.portal-form select:focus,.portal-form textarea:focus{outline:2px solid #426b4529;border-color:var(--green)}.portal-form>.btn{margin-top:15px;width:100%}.password-label{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:8px}.password-label label{margin:0}.plain-button{border:0;background:none;color:var(--green);font-size:12px;font-weight:650;padding:5px 0;cursor:pointer}.plain-button:hover{text-decoration:underline}.password-field{position:relative}.password-field input{padding-right:85px}.password-field button{position:absolute;right:14px;top:50%;transform:translateY(-50%)}.auth-help{padding:21px 0;border-top:1px solid var(--border);margin-top:30px;font-size:13px}.auth-help p{color:var(--muted);margin:8px 0 0;font-size:12px}.auth-help a{text-decoration:underline;color:var(--green)}.admin-entry{font-size:11px;color:var(--muted)}.field-help{font-size:12px;color:var(--muted);line-height:1.65;margin:4px 0 12px}
.portal-layout{display:grid;grid-template-columns:260px minmax(0,1fr);min-height:100vh}.portal-sidebar{background:#fff;border-right:1px solid var(--border);padding:35px 24px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow:auto}.portal-sidebar .brand-text{font-size:29px}.portal-client{display:flex;align-items:center;gap:11px;margin:38px 0 27px;padding:16px 0;border-block:1px solid var(--border);min-width:0}.client-avatar{display:grid;place-items:center;background:#edf3e8;color:var(--green);border-radius:12px;min-width:42px;height:42px;font-size:16px;font-weight:700}.portal-client strong{font-size:13px;display:block;overflow-wrap:anywhere}.portal-client small{display:block;font-size:11px;color:var(--muted);margin-top:4px}.portal-nav{display:grid;gap:5px;font-size:13px}.portal-nav button{border:0;border-radius:8px;background:transparent;text-align:left;color:var(--muted);padding:13px 12px;display:flex;align-items:center;gap:13px;font-size:12px;font-weight:600}.portal-nav button>span{width:19px;font-size:18px;color:var(--green);text-align:center}.portal-nav button[aria-current=page]{background:#edf3e8;color:var(--navy)}.portal-nav button:hover{background:var(--bg)}.portal-support{margin-top:auto;padding-top:40px}.portal-support p{font-size:11px;color:var(--muted);margin-bottom:6px}.portal-support a{display:block;color:var(--green);font-size:14px;font-weight:700}.portal-support small{display:block;margin-top:6px;font-size:10px;color:var(--muted)}.sidebar-return{font-size:11px;margin-top:22px;color:var(--muted)}.portal-workspace{min-width:0}.portal-topbar{min-height:82px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center;padding:20px 40px;gap:16px;background:#fff}.portal-main{padding:38px 40px 24px;max-width:1480px;margin:auto}.portal-heading{display:flex;justify-content:space-between;gap:20px;align-items:center;margin:6px 0 25px}.portal-heading .eyebrow{font-size:10px;margin-bottom:16px}.portal-heading h1{font-size:38px;margin-bottom:12px;overflow-wrap:anywhere}.portal-heading p:not(.eyebrow){font-size:13px;color:var(--muted);margin:0}.refresh-button,.portal-pagination button{border:1px solid var(--border);background:white;border-radius:7px;padding:10px 15px;color:var(--text);font-size:12px;white-space:nowrap}.portal-main>.form-note{margin:0 0 22px}.portal-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:30px 0}.stat-card{padding:23px 20px;border:1px solid var(--border);background:#fff;border-radius:12px}.stat-card span{display:block;font-size:12px;color:var(--muted)}.stat-card strong{display:block;margin:12px 0 3px;font-size:29px;font-weight:600;line-height:1.1;letter-spacing:-1px;overflow-wrap:anywhere}.stat-card small{font-size:10px;color:var(--muted)}.stat-card.accent{background:#102e37;color:white;border-color:#102e37}.stat-card.accent span,.stat-card.accent small{color:#d6e2dd}.portal-columns{display:grid;grid-template-columns:1.2fr 1fr;gap:22px;align-items:start}.portal-card{border:1px solid var(--border);border-radius:14px;padding:26px;background:#fff;min-width:0}.portal-card h2{font-size:22px;font-weight:600;letter-spacing:-.03em;margin-bottom:18px}.card-heading{padding-bottom:18px;border-bottom:1px solid var(--border);margin-bottom:5px}.card-heading h2{margin-bottom:9px}.card-heading>span{font-size:9px;letter-spacing:.11em;color:var(--muted);font-weight:600}.document-row{display:flex;gap:13px;align-items:center;padding:20px 0;border-bottom:1px solid #edf0eb;min-width:0}.document-row:last-child{border:0}.file-icon{display:grid;place-items:center;background:#f0f5ee;color:var(--green);width:38px;height:43px;flex-shrink:0;border-radius:6px;font-size:9px;font-weight:750}.document-row-copy{flex:1;min-width:0}.document-row strong{display:block;font-size:13px;overflow-wrap:anywhere}.document-row small{display:block;font-size:10px;color:var(--muted);margin:5px 0}.document-row button{flex-shrink:0}.document-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.document-card{border:1px solid var(--border);border-radius:10px;padding:23px;min-width:0}.document-card-top{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:20px}.document-card h2{font-size:20px;margin:0 0 9px;overflow-wrap:anywhere}.document-card p{font-size:12px;color:var(--muted);overflow-wrap:anywhere}.document-amount{font-size:23px;font-weight:650;margin:18px 0}.document-card .plain-button{padding:12px 0 0;border-top:1px solid var(--border);width:100%;text-align:left}.badge{display:inline-flex;align-items:center;border-radius:20px;padding:4px 9px;font-size:10px;font-weight:650;background:#edf3e8;color:#376241;white-space:nowrap}.badge.pending{background:#fff3dc;color:#795d21}.badge.neutral{background:#eef1f4;color:#59666c}.empty-state{padding:40px 10px;text-align:center;grid-column:1/-1}.empty-state>span{display:block;font-size:30px;color:var(--green);margin-bottom:15px}.empty-state h3{font-size:18px;margin-bottom:10px}.empty-state p{font-size:13px;color:var(--muted);max-width:370px;margin:0 auto;line-height:1.75}.intervention-list{display:grid;gap:18px}.intervention-card{display:grid;grid-template-columns:100px minmax(0,1fr);gap:24px;padding:26px;border:1px solid var(--border);border-radius:12px;background:#fff}.intervention-date{background:#edf3e8;border-radius:9px;text-align:center;color:var(--green);padding:16px 9px;align-self:start}.intervention-date strong{display:block;font-size:29px;line-height:1.1}.intervention-date span{font-size:11px}.intervention-card h2{font-size:21px;margin:0 0 10px}.intervention-card p{font-size:13px;color:var(--muted);margin:12px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.intervention-meta{display:flex;gap:15px;flex-wrap:wrap;font-size:11px;color:var(--muted)}.recent-intervention{padding:19px 0;border-bottom:1px solid #edf0eb}.recent-intervention:last-child{border:0}.recent-intervention strong{display:block;font-size:13px}.recent-intervention p{font-size:11px;color:var(--muted);margin:5px 0 10px;overflow-wrap:anywhere}.portal-callout{display:flex;justify-content:space-between;align-items:center;gap:25px;background:#eaf1e5;padding:25px;border-radius:12px;margin-top:24px}.portal-callout strong{font-size:16px}.portal-callout p{font-size:12px;color:var(--muted);margin:6px 0 0}.portal-callout .btn{font-size:12px;white-space:nowrap}.portal-pagination{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-top:22px;font-size:12px;color:var(--muted)}.portal-pagination>div{display:flex;gap:10px}.profile-details{margin:0 0 25px}.profile-details dt{font-size:11px;color:var(--muted);margin-top:18px}.profile-details dd{margin:5px 0;font-size:14px;overflow-wrap:anywhere}.portal-footer{background:none;padding:35px 0 0;margin-top:25px;font-size:10px;color:var(--muted);display:flex;justify-content:space-between;gap:20px}.portal-gate{max-width:600px;margin:12vh auto;padding:35px}.portal-gate h1{font-size:42px}.portal-gate>p:not(.eyebrow){color:var(--muted)}
@media(max-width:1150px){.portal-layout{grid-template-columns:225px minmax(0,1fr)}.portal-main{padding:30px 25px}.portal-topbar{padding-inline:25px}.portal-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.portal-columns{grid-template-columns:1fr}.document-grid{grid-template-columns:1fr}.portal-sidebar{padding:30px 18px}.portal-callout{align-items:flex-start;flex-direction:column}}
@media(max-width:760px){.pro-auth{grid-template-columns:1fr}.auth-story{padding:28px;gap:30px}.auth-story h1{font-size:39px}.auth-story .auth-benefits{display:none}.auth-story>div>p:not(.eyebrow){font-size:13px;margin-bottom:0}.auth-story .eyebrow{margin-bottom:15px;font-size:9px}.auth-return{display:none}.auth-card{padding:35px 24px}.auth-card h2{font-size:34px}.portal-layout{display:block}.portal-sidebar{position:static;height:auto;padding:24px 20px;border-right:0;border-bottom:1px solid var(--border);overflow:visible}.portal-sidebar .brand-text{font-size:25px}.portal-client{margin:20px 0 15px;padding:12px 0}.portal-nav{position:static!important;display:flex;overflow-x:auto;gap:7px;padding:0;border:0;box-shadow:none}.portal-nav button{white-space:nowrap;padding:11px;font-size:11px}.portal-nav button>span{font-size:15px;width:15px}.portal-support,.sidebar-return{display:none}.portal-topbar{padding:15px 20px;min-height:60px}.portal-topbar .portal-kicker{font-size:9px}.portal-main{padding:25px 20px}.portal-heading{align-items:flex-start;flex-direction:column;gap:16px}.portal-heading h1{font-size:31px}.portal-heading .eyebrow{font-size:9px;margin-bottom:13px}.portal-card{padding:21px}.portal-stats{gap:10px;margin:22px 0}.stat-card{padding:19px 15px}.stat-card strong{font-size:25px}.stat-card span{font-size:11px}.intervention-card{grid-template-columns:64px minmax(0,1fr);gap:15px;padding:18px}.intervention-date{padding:12px 5px}.intervention-date strong{font-size:24px}.intervention-card h2{font-size:18px}.document-row{gap:10px;flex-wrap:wrap}.document-row .plain-button{margin-left:48px}.document-row-copy{min-width:130px}.portal-pagination{align-items:flex-start;flex-direction:column}.portal-footer span{display:none}.portal-callout{padding:21px}.portal-callout .btn{white-space:normal}}
.portal-stats{grid-template-columns:repeat(3,minmax(0,1fr))}.complaint-history-title{font-size:26px;margin:35px 0 20px}.complaint-card{border:1px solid var(--border);border-radius:12px;padding:24px;background:white;margin-bottom:18px;min-width:0}.complaint-heading{display:flex;justify-content:space-between;align-items:start;gap:18px}.complaint-heading h3{font-size:20px;margin:8px 0 12px;overflow-wrap:anywhere}.complaint-heading small,.complaint-category{color:var(--muted);font-size:11px}.complaint-text,.complaint-response p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.8}.complaint-response{padding:18px;background:var(--bg);border-radius:8px;border-left:3px solid var(--green);margin-top:20px}.complaint-response strong{font-size:13px}.complaint-response p{margin:10px 0}.complaint-response small{font-size:10px;color:var(--muted)}#proComplaintsMessage{margin:20px 0}.complaint-card .portal-form{border-top:1px solid var(--border);padding-top:18px;margin-top:18px}
@media(max-width:760px){.portal-stats{grid-template-columns:1fr 1fr}.portal-stats .stat-card:last-child{grid-column:1/-1}.complaint-heading{flex-direction:column;gap:6px}.complaint-card{padding:20px}}
@media(min-width:761px) and (max-width:1150px){.portal-stats{grid-template-columns:1fr 1fr}.portal-stats .stat-card:last-child{grid-column:1/-1}}
.portal-emergency{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:22px 25px;margin:0 0 26px;border:1px solid #e9c7bc;border-radius:12px;background:#fff6f1;color:#663326}.emergency-copy{min-width:0}.emergency-label{font-size:9px;letter-spacing:.12em;font-weight:750}.portal-emergency h2{font-size:17px;line-height:1.5;letter-spacing:0;margin:7px 0;color:#663326}.portal-emergency p{font-size:12px;line-height:1.6;margin:0;color:#7b483a}.emergency-button{display:flex;align-items:center;justify-content:center;gap:15px;flex-shrink:0;padding:13px 18px;border-radius:8px;background:#8b362c;color:#fff;font-size:13px;font-weight:700;text-decoration:none;min-height:54px}.emergency-button:hover{background:#71291f}.emergency-button>span:first-child{font-size:23px}.emergency-button small{display:block;font-size:11px;font-weight:500;margin-top:3px}.emergency-button:focus-visible,#copyReferral:focus-visible{outline:3px solid var(--green);outline-offset:4px}.referral-intro{background:linear-gradient(120deg,#edf3e8,#fff);padding:32px}.referral-intro .eyebrow{font-size:10px;color:var(--green)}.referral-intro h2{font-size:32px;line-height:1.2;margin-bottom:16px}.referral-intro>p:not(.eyebrow){max-width:650px;color:var(--muted);font-size:14px;line-height:1.8}.referral-steps{list-style:none;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:24px;padding:26px 0 0;margin:24px 0 0;border-top:1px solid var(--border)}.referral-steps li{display:flex;gap:13px;min-width:0}.referral-steps li>span{font-size:11px;font-weight:700;color:var(--green);background:#fff;border:1px solid var(--border);border-radius:50%;width:32px;height:32px;display:grid;place-items:center;flex-shrink:0}.referral-steps strong{font-size:13px}.referral-steps p{font-size:12px;color:var(--muted);line-height:1.7;margin:7px 0 0}.referral-details{margin-top:22px}.referral-contact>p{font-size:13px;color:var(--muted);line-height:1.8}.referral-mark{display:grid;place-items:center;width:48px;height:48px;border-radius:12px;background:#edf3e8;color:var(--green);font-size:28px;margin-bottom:20px}#referralText{font-size:14px;line-height:1.8;min-height:180px}#referralMessage{margin-bottom:0}
@media(max-width:1150px){.portal-emergency{align-items:flex-start;flex-direction:column}.referral-steps{grid-template-columns:1fr;gap:20px}}
@media(max-width:760px){.portal-emergency{padding:20px;gap:16px}.emergency-button{width:100%;box-sizing:border-box}.portal-emergency h2{font-size:16px}.referral-intro{padding:23px}.referral-intro h2{font-size:27px}}
.referral-code-card{display:flex;justify-content:space-between;align-items:center;gap:24px;background:#102e37;color:#fff;border-radius:12px;padding:26px;margin-top:25px}.referral-code-card>div{min-width:0;flex:1}.referral-code-card label{display:block;color:#d4e7b4;font-size:10px;letter-spacing:.12em;font-weight:700}.referral-code-card input{display:block;width:100%;max-width:420px;min-width:0;background:transparent;border:0;border-bottom:1px solid #42616a;border-radius:0;color:#fff;font-family:ui-monospace,Consolas,monospace;font-size:clamp(17px,2vw,26px);font-weight:700;letter-spacing:.03em;padding:13px 0;margin:3px 0 12px}.referral-code-card input::placeholder{color:#c2d1cd;font-size:15px;font-weight:400;letter-spacing:0}.referral-code-card p{font-size:12px;color:#c2d1cd;line-height:1.7;margin:0;max-width:420px}.referral-code-card .btn{flex-shrink:0;font-size:12px}#referralCodeMessage{margin:12px 0 0;font-size:13px}
@media(max-width:1150px){.referral-code-card{flex-direction:column;align-items:stretch}.referral-code-card .btn{align-self:flex-start}}
@media(max-width:760px){.referral-code-card{padding:20px 16px;gap:18px}.referral-code-card .btn{align-self:stretch}.referral-code-card input{font-size:clamp(15px,4.3vw,23px)}}
.referral-share-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:4px 0 10px}.referral-share-button{display:flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:12px 10px;border:1px solid #cedad4;border-radius:8px;background:#fff;color:var(--navy);font-size:13px;font-weight:650}.referral-share-button>span{font-size:19px;line-height:1}.referral-share-button:hover{background:#edf3e8;border-color:var(--green)}.referral-share-button.whatsapp{background:#edf8ee;border-color:#b9d9bc;color:#21613b}.referral-share-button.whatsapp:hover{background:#dceddf}.referral-share-button:disabled{opacity:.5;cursor:not-allowed}.referral-share-button:focus-visible{outline:3px solid var(--green);outline-offset:3px}
@media(max-width:400px){.referral-share-actions{grid-template-columns:1fr}.referral-share-button{justify-content:flex-start;padding-inline:18px}}
.signature-status{border-block:1px solid var(--border);padding:15px 0;margin:16px 0;display:grid;gap:7px}.signature-status strong{font-size:13px;color:var(--green)}.signature-status small{font-size:11px;color:var(--muted)}.signature-status .btn{margin-top:5px;font-size:12px;width:100%}